See below for the questions we get asked most. Don't see yours? Email us and we'll get back to you as soon as possible.
Product
What blades fit Magnet?
Any standard double-edge blade, from any brand. You're never locked in to ours.
How often do I change the blade?
Usually every 3 to 7 shaves. Thick or coarse beards are closer to 3; light stubble or a daily shave can stretch to 7 or more.
Is the shave cream scented?
No. It's unscented, so nothing competes with your aftershave or cologne.
How much shave cream do I use?
A small dab is all it takes. Work it into a lather with wet hands or a brush. You use less, so one tube goes a long way.
Shaving
Is a safety razor hard to learn?
It's super beginner-friendly. Tilt it a little, don't press, and let it glide. After a few shaves, you won't even think about it.
Can I travel with the razor?
Yes. We recommend to pack the razor and blades in your checked luggage.
Orders and shipping
When will my order ship?
Typically within 2 to 3 business days, from New York. Due to holiday demand, there may be variable spikes in shipping time.
How does free shipping work?
Any order over $75 automatically qualifies for free shipping.
What is your return policy?
Unused products can be returned within 30 days of delivery for a full refund. For hygiene reasons, used blades and opened cream can't be returned.
Subscriptions
How do subscriptions work?
Subscribe to the products you reorder and save on every delivery.
Can I skip or cancel my subscription?
Yes. Skip, pause or cancel anytime from your account. No commitment.
